Lably Terms of Use
Effective date: October 1, 2026
Medical disclaimer. Lably is not a medical device or medical product and does not replace a doctor. The App does not diagnose, does not prescribe or recommend treatment, and does not give medical advice. It only stores and displays the data you have uploaded or entered yourself and builds charts and summaries from it. Recognition can make mistakes — check the data against the original form. Make any health decisions together with your doctor. Never disregard a doctor’s advice or delay seeing a doctor because of something you saw in the App. In an emergency, call your local emergency number (112, 911, 103).
1. Who we are and what this document is
1.1. These Terms are an agreement between you and Viktar Muronchyk (Мурончик Виктор Олегович), an individual, developer of the App, Republic of Belarus (“we,” “us,” the “developer”), governing your use of the Lably mobile app (МедКарта in the Russian version), its features, and its server (the “App”). The App has been released to test the idea; the developer is not registered as an individual entrepreneur (sole proprietor) and earns no income from the App.
1.2. By installing or using the App, you accept these Terms and confirm that you have read the Privacy Policy. If you do not agree, do not use the App.
1.3. If you downloaded the App from the App Store, Section 17 also applies to these Terms; if from Google Play, Section 18. The store rules apply alongside these Terms.
2. Who may use the App
2.1. You must be at least 18 years old (or older, if the age of majority in your country is higher).
2.2. You may enter another person’s data (for example, in a family member’s profile) only if you are that person’s parent or legal guardian or have obtained that person’s consent. You are responsible for having the right to process this data.
3. What the App does and does not do
3.1. Purpose. The App lets you store lab results and other medical documents on your device, convert paper and PDF documents into digital form, view how test values change over time, create a PDF summary for your doctor, and make encrypted backups.
3.2. Not a medical device and not medical care. The App is not a medical device or medical product. It is not intended for the diagnosis, prevention, monitoring, prediction, treatment, or alleviation of disease, does not give treatment recommendations, and does not replace a consultation with a doctor. Everything the App shows is data you have uploaded or entered yourself and statistics based on it: charts of changes over time, the number of measurements, and a comparison with the range printed on your form (Section 3.3). Do not start, stop, or change any treatment based on data in the App without a doctor.
3.3. Reference ranges. The labels “Above normal,” “Below normal,” and “Normal” mean only that a value has been compared with the range printed on your laboratory’s form (or entered by you); the label “Out of range” on a result that cannot be compared numerically only repeats the abnormal-result mark printed on the form itself. This is not a medical assessment: ranges depend on the laboratory, the method, age, sex, and other factors, and a value outside the range does not necessarily mean disease, nor does a value within it mean its absence.
3.4. Reference texts about test indicators are general information, the same for all users. They do not relate to your results.
3.5. Recognition. Documents are recognized by an artificial intelligence system. It can make mistakes: miss or confuse a test indicator, value, unit, date, or range. Check the result against the original form before relying on it or showing it to a doctor. In case of any discrepancy, the original prevails.
3.6. The PDF summary is generated from the data stored in the App and is marked to state that the original forms prevail in case of discrepancies. You decide whom to give the summary to.
4. Your data stays with you
4.1. Health data is stored only on your device. We have no copy of it and cannot restore it if you lose your device or delete the App or the data.
4.2. Make backups (“Profile → Settings → Data”). A backup is encrypted with a password that only you know; if you forget it, the backup cannot be restored. Keep the backup and the password in a safe place.
4.3. You are responsible for protecting your device (passcode, app lock) and for whom you give your PDF summaries and backups to.
5. Document recognition: your obligations
5.1. Before sending a document, black out the personal details on it: full name, date of birth, address, document and insurance policy numbers, and any other people’s data. The recognition system sees everything that is not blacked out.
5.2. Send only documents that you have the right to process: your own or those of a person on whose behalf you act (Section 2.2).
5.3. Do not send anything other than medical documents for recognition, and do not use recognition to process other people’s documents for commercial purposes.
6. License
6.1. We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on devices that you own or control, for personal, non-commercial purposes — in accordance with these Terms and the store rules.
6.2. You may not: sell, rent out, or sublicense the App; decompile, disassemble, or reverse engineer it, except where the law expressly permits this notwithstanding this prohibition; circumvent limits, the trial, or technical restrictions (including by creating new device IDs to obtain a trial or free period again); access our server other than through the App, by automated means, or with an excessive load; or use the App to break the law or infringe the rights of others.
7. Intellectual property and third-party materials
7.1. The App, its design, texts, reference data, and program code belong to us or our licensors. Your documents and data belong to you; you do not grant us any rights to them other than the right to process a document for recognition at your request.
7.2. The App contains LOINC® material © Regenstrief Institute, Inc., used under license; the text of the notice is in the “About” section.
7.3. If you send us suggestions or feedback, we may use them without any obligation to you.
8. Plans, trial, and subscriptions
8.1. We are not charging anything at this time. The App is in a testing phase, and all plans are provided free of charge. The price shown on the plans screen is the price we plan to set in the future; it is not being charged now. The button for taking out a plan on that screen (“Subscribe for …/month”) unlocks the selected plan free of charge for 30 days: we do not ask for payment details, we charge nothing, and access does not renew automatically. The free month of each plan is provided once per device. Before introducing payment, we will announce it in the App in advance, update these Terms, and charge nothing without your separate, express confirmation of the purchase in the App Store or Google Play. Sections 8.5–8.12 will apply only from that point on.
8.2. Basic access is free: data storage on the device, charts, backups, and 1 recognition per day.
8.3. The trial lasts 30 days with 10 recognitions per day and starts automatically at the first launch or the first recognition. It is provided once per device; when it ends, the App switches to basic access on its own — nothing is charged.
8.4. The Premium and Max plans give more recognitions per day, a PDF summary for your doctor, and (on Max) family members’ profiles. The current features, limits, and price (including your country’s taxes) are shown on the payment screen and in the store before purchase. “Unlimited document recognition” on the Max plan means there is no fixed number of recognitions per day; we may limit the request rate to protect the server from overload and abuse.
Sections 8.5–8.12 will take effect only once real payments are introduced (Section 8.1).
8.5. Automatic renewal. A subscription renews automatically for the same period at the current price until you cancel it. Payment is charged to your App Store or Google Play account when you confirm the purchase and at each renewal; the store may charge the payment up to 24 hours before the end of the period.
8.6. Cancellation. You can cancel a subscription at any time in the App Store settings (“Settings → [your name] → Subscriptions”) or in Google Play (“Payments & subscriptions → Subscriptions”), at least 24 hours before the end of the current period. Access continues until the end of the paid period. Deleting the App or your data does not cancel the subscription.
8.7. Free and trial periods in the store. If a subscription starts with a free or discounted period, it automatically becomes paid when that period ends unless you cancel it before the period ends. Eligibility for such a period is determined by the store.
8.8. Refunds. Purchases go through Apple or Google, and refunds are handled by them under their own rules (Apple, Google Play). This does not limit the rights you have under consumer protection laws.
8.9. Right of withdrawal (EU, UK). If you are a consumer in the EU or the UK, you have 14 days to withdraw from the contract. By taking out a subscription, you request that we begin supplying the digital content immediately and acknowledge that you thereby lose your right of withdrawal to the extent permitted by law. The procedure for withdrawal and refunds for store purchases is determined by the store.
8.10. Price changes. We and the store will notify you in advance of any increase in the subscription price; where the law or the store requires your consent, the new price will not apply without it.
8.11. Availability. Store purchases are not available in every country. If purchasing is not available in your country, the free features remain available.
8.12. Plans are tied to the device, not to the person: after you change devices, access is restored through “Restore Purchases” to the extent the store allows.
9. Changes to the App and its availability
9.1. We are developing the App and may add, change, and remove features. If a change materially degrades a paid subscription, we will notify you in advance, and you will be able to cancel it; where the law requires, we will refund the payment for the unused period.
9.2. The recognition server may be temporarily unavailable (maintenance, provider outages, restrictions in certain countries). Storage, charts, PDFs, and backups work offline.
9.3. If we discontinue support for the App, we will give at least 30 days’ notice so that you have time to make a backup or a PDF. The data on your device will remain with you.
10. Liability
10.1. The App is provided “as is.” To the maximum extent permitted by law, we do not warrant that the App will operate without errors or interruptions, that recognition will be accurate, or that the App will be suitable for your purposes. This does not limit your consumer rights under the law of your country (including the statutory conformity requirements for digital content in the EU and the UK).
10.2. To the maximum extent permitted by law, we are not liable for: health decisions made on the basis of data in the App without a doctor; recognition errors that you did not check against the original; loss of data on the device if you did not make a backup or forgot its password; lost profits and indirect damages.
10.3. Our total liability to you under these Terms is limited to the amount you paid for the App in the 12 months before the event, or US$50 if you paid nothing, whichever is greater.
10.4. The limitations in Sections 10.1–10.3 do not apply to liability that cannot be limited by law: for death or personal injury, for intentional misconduct or gross negligence, for fraud, or under mandatory consumer protection and data protection rules.
10.5. Indemnification (for users outside the EU and the UK). If you breach these Terms or the rights of others (for example, by processing a person’s data without the right to do so), you will reimburse us for reasonable costs arising from third-party claims, to the extent permitted by law.
11. Termination
11.1. You may stop using the App and delete it at any time. Remember to cancel your subscription in the store (Section 8.6).
11.2. We may restrict access to the server features (recognition, subscription) for a device from which these Terms are materially breached (Section 6.2) — with a warning where possible, and preserving your right to a refund for the unused period if the law gives you one. We cannot and will not delete the data on your device.
11.3. Sections 3, 4, 7, 10, 12, and 14 survive termination.
12. Governing law and disputes
12.1. These Terms are governed by the law of the Republic of Belarus. If you are a consumer, this does not deprive you of the protection of the mandatory provisions of the law of the country where you habitually reside.
12.2. Please write to us first at support@lably-app.com — we will try to resolve the issue within 30 days.
12.3. EU and UK: you may bring proceedings in the courts of the country where you live or contact consumer protection authorities.
12.4. Belarus, Russia, Kazakhstan, and other CIS countries: you may bring proceedings in the court of your place of residence in accordance with consumer protection laws.
12.5. United States and all other countries: disputes are heard by the courts of the Republic of Belarus, unless the law of your state or country gives you the right to bring proceedings in a court where you live (including a small claims court) or to contact a consumer protection authority.
13. Changes to these Terms
We may update these Terms. We will notify you in the App of material changes at least 30 days before they take effect. If you do not agree, stop using the App and cancel your subscription; by continuing to use the App after the changes take effect, you accept the updated Terms. Changes do not apply retroactively to a period already paid for where that would be to your disadvantage.
14. Miscellaneous
14.1. These Terms and the Privacy Policy constitute the entire agreement between us regarding the App.
14.2. If any provision is held invalid, the remaining provisions remain in effect.
14.3. You may not assign your rights under these Terms without our consent; we may assign ours to a successor, while preserving your rights.
14.4. Our failure to exercise any right is not a waiver of that right.
14.5. These Terms are available in the App’s languages. All versions are equally authoritative; if the law of your country requires the contract to be in your language, the version in your language prevails.
14.6. We are not liable for any failure to perform caused by circumstances beyond our reasonable control (provider outages, actions of public authorities, natural disasters), to the extent permitted by law.
15. Sanctions and export control
You confirm that you are not located in a country or region subject to comprehensive U.S., EU, or UN sanctions and are not included on any sanctions list, where the law prohibits us from providing the service to you.
16. Contact us
Viktar Muronchyk (Мурончик Виктор Олегович), an individual, developer of the App
Address for written claims: vul. Karla Marksa 29, OPS-25 (Post Office No. 25), 230025 Hrodna, Republic of Belarus (in Russian: 230025, Республика Беларусь, г. Гродно, ул. Карла Маркса, 29, ОПС-25)
Email: support@lably-app.com — questions, complaints, and claims regarding the App.
17. Additional terms for the App Store (Apple)
17.1. These Terms are concluded between you and us, not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for the App and its content.
17.2. The license under Section 6.1 permits you to use the App on Apple-branded devices that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions; Family Sharing applies to the extent it is enabled for the App.
17.3. We are solely responsible for providing support and maintenance for the App. Apple has no obligation whatsoever to furnish any support.
17.4. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App; any other claims, losses, and expenses attributable to any failure to conform to any warranty are our sole responsibility, within the limits of these Terms.
17.5. You will address any claims relating to the App (including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims under consumer protection laws, and privacy claims) to us, not to Apple.
17.6. In the event of any third-party claim that the App or your use of it infringes that third party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement, and discharge of any such claim.
17.7. You confirm that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
17.8. Contact details for questions, complaints, and claims are in Section 16.
17.9. When using the App, you must comply with applicable third-party terms (for example, those of your mobile carrier).
17.10. Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, will have the right to enforce them against you as third-party beneficiaries.
18. Additional terms for Google Play
If you download the App from Google Play, the Google Play Terms of Service also apply to you. Google is not a party to these Terms and is not responsible for the App. Purchases, subscription cancellations, and refunds are governed by the Google Play rules.