Support
For questions about Lably, bug reports, or suggestions, email support@lably-app.com.
Requests about your data
Your test results and documents are stored only on your device. You can delete them in the app: “Profile → Settings → Data → Delete all data.”
To find out what data about you is on our server, or to have it deleted, email support@lably-app.com and include the device ID shown under “Profile → Settings → Data.” We will reply within 10 business days. If you live in Washington, Nevada, or Connecticut (US), put “Consumer Health Data Request” in the subject line.
Please don’t send medical documents or test results — we don’t need them to reply. We don’t give medical advice; for health questions, talk to a doctor.